Steve Adams of MyFax Explains Why the Internet is More Secure than Fax Machines

Gaines Kilpatrick of Zilker Ventures, LLC recently sat down with Steve Adams of Internet fax leader MyFax, to ask 20 questions about the present and future of MyFax and the Internet fax industry in general. Adams delves into the world of Internet fax and speaks about assuaging fax machine users’ fears about online faxing. This is Part 3 of 10.

Austin, TX (PRWEB)—July 25, 2008 –

Gaines Kilpatrick: Are Internet fax transmissions secure? And what types of security measures are taken when sending and receiving Internet fax transmissions? As a third part to that question, how does this level of security compare with that of traditional fax or email transmissions?

Steve Adams: Let me start with the third part of your question. When you think about a regular fax, [the transmissions] actually have lots of security issues. [For example] your doctor faxes you lab results, or your real estate broker faxes you information about the house you’re purchasing. And typically that fax is sitting on a shared fax machine out by a secretary’s office where everybody can walk by and see what it is. It’s difficult to protect confidential information in that kind of environment.

There was a bank, actually, about a year ago that was sending all sorts of confidential information to a junk yard in Pennsylvania, simply because [the bank employees] had programmed their fax machine incorrectly, and it just kept sending [the faxes] all out. Traditional faxes aren’t all that secure, and we see a lot of customers [who are] often in a medical space or financial space, where protection of privacy really matters. Those customers are [using] Internet fax for their security.

One big part of that security is simply that faxes go directly to the person who receives them. Rather than having a whole company share fax machine, each individual user has their own fax number, and their documents are delivered directly to their email. And that means that you don’t have the risk of other people seeing the document.

On top of that, there’s electronic security—and this goes with the earlier parts of your question—electronic security measure that protect that fax while it’s in transmission. These are things like HTDPS, which is the same security you use for online banking, etc., and layers of encryption on top of that, TLS or PTP encryption. Depending on how concerned the user is about security, there are various levels of options they can use.

But Internet faxing is very secure, and many industries that are concerned about that security and protection of private information are among the leaders in moving toward Internet fax.

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To read the entire interview or to learn more about efax services and online fax, visit FaxCompare.com.

Zilker Ventures, LLC is a web publisher that consolidates information and reviews various business and financial products.

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Jennifer Silva

Zilker Ventures, LLC

(512) 448-9031